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Frequently Asked Questions
Do You Ship Worldwide?
Yes, of course we do.
How Long Will It Take To Get My Package?
It depends on the type of courrier you choose. ECO will usually take 21 days. EMS will usually take 10-14 days. DHL will usually take 5-8 days.
Is The Cost of Shipping Included in The Price?
We have prepared some deals where you can get free shipping, but generally the cost of shipping will be added to your order depending on its weight and your shipping address.
What are the deals in which one can get free shipping?
Europe, Canada and USA only: In "Selected Packages", the cost of shipping is included in the price, helping you save a good amount of money. Free Shipping on any Olive Wood purchase over $150. Free shipping on “Art – online Gallery” pieces.
How Do I Track My Order?
Our staff will be happy to provide you with a tracking number to track your parcel. Please Contact us for your tracking number.
What Payment Methods Are Accepted?
We accept Visa and MasterCard on our website.
Do you do refunds or exchanges?
Exchanges & Refunds are not possible. Any how, you can Contact us if you need to discuss any issue related to your order .
Do you offer Wholesale prices?
Yes we do. Please Contact us for more information.